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Zakary Frank

An Open Letter To Mark Zuckerberg About The Changes To Facebook

Not everyone is happy with the Facebook changes, and even though we've been angry before, this time is different. It's too drastic, too fast, too ugly - and we have alternatives.
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Dear Mr. Zuckerberg,

Where is the damn “DISLIKE” button already?!

I am certainly not the only one wondering…

My personal “News-Feed” (or is it “Top-Stories”?) is already littered with complaints about the changes to your once inviting platform.

This morning all 750 million of your Facebook users were presented with a completely foreign interface, displaying crazy blue arrows and updates that are all out of order. Apparently your brilliant idea is that we see important stories first and a chronological list of stories below. Wasn’t that idea used by newspapers to highlight top stories?

For being one of the decade’s “business poster boys” I foolishly assumed you would notice that the newspaper is OUTDATED.

Even newspapers would lose the little bit of their popularity that’s left if their format was changed entirely over night!

If you’re going to make changes, at least do it gradually–give us a chance to get used to things. But no…

Buttons have moved, features have been added, and the entire flow of social media habit has been interrupted.

You have even succeeded in making near impossible to FIND real-life friends. The “top-stories” section of my home page is full of comments and status updates from people I haven’t cared to hear from in over 10 years.  I don’t care that they commented on one of my non-friends photos.

This is supposed to a social experience.  Why can’t I seem to easily connect with the people I normally socialize with in real-life?

Not only is extremely difficult to find my friends, once I find them there is a good chance that they won’t ever SEE my comments.

For whatever reason you decided that my friends don’t need email notifications enabled by default. Not everyone is sitting around looking at a live feed all day long to see when we leave a comment on an old status!

Older pictures and posts will inevitably lose all interaction.

It is one thing for you to think that you can decide what stories are important to me but… my FRIENDS?  Who are you to decide who is important to ME and then have the gall to actually LIMIT my interaction with them?!

I guess it makes sense that I will be getting fewer emails from you… these changes may very well be the end of Facebook’s reign.

Yes, changes have been made to Facebook’s user interface in the past but that was before there was any viable alternatives.

Google+ is now open to the public and is starting to look like a real promising option for many of your upset users. Their interface is simpler, faster, and less cluttered…and does more!

You had an undeniable lead for a long time.  Google’s 25 million users couldn’t even hold a torch to your 750 million.

In an interface update that I can only assume was designed to compete with Google’s recent “launch” of the public platform, you have effectively pushed many of your once loyal users to seek legitimate alternatives for social interaction.

The internet’s perfect timing has made it so that there is a very real and competitive option…

Your changes are cluttered, and ugly, and the sidebar is stupid. I can’t see anything in it and the scroll bars are nearly invisible next to the main SYSTEM scroll bar. Have you ever heard of “PADDING?”

Worse, do you REALLY think I want everyone to see in real-time every time I breathe on Facebook? Clearly your history with neglect for people’s privacy hasn’t changed.

Mr. Zuckerberg, many of us have depended on Facebook for years to allow easy interaction with our friends and family.  Don’t make us hate you.  You are smarter than that.

Don’t force us to find an alternate solution to your social media madness.

Sincerely speaking as the voice of the people,

Zakary Frank

 

  1. Here's one reader's opinion - Do you agree?

    Jim Yaghi
    2 Nods

    Hear, hear! Zak.

    i like the functionality personally, but i HATE the way it is laid out. it’s so cramped on top of one another. that stupid side bar is unsightly and doesnt have enough space to show the things i care about. I mean, if this stuff is so important, why don’t they just put it in the main content area!!!

    Reply  |   See More Responses
    September 22, 2011 at 9:33 am

 

 

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    12 Responses to An Open Letter To Mark Zuckerberg About The Changes To Facebook

  1. marwa
    10 Nods

    I do agree with this we really do strongly get Rid of this Feature its against our privacy :S:S
    Marwa

    Reply
    September 22, 2011 at 9:30 am
    • Richard
      Nod

      I disagree with the letter! I am one of those people who likes many of the changes. Yes it’s a little annoying when you get use to something then it changes, but that is what life is about. That is what a business is about. People fail to realize that. We tout the benefits of pushing the envelope, stepping out of your comfort zone and this is what facebook is doing. Life is always evolving, growing, morphing. I say get over it! Soon enough Google+ will be pissing you off when they make their changes.

      September 22, 2011 at 11:30 am
    • Scott Grigg
      Nod

      I don’t disagree with the letter writer at all. I like to see the latest comments in a chrono order…just my preference. BUT…one thing many forget is that FB is free. If you don’t like it, don’t use it. After all, you’re not paying one cent for it, LOL.

      September 22, 2011 at 10:23 pm
  2. Jim Yaghi
    2 Nods

    Hear, hear! Zak.

    i like the functionality personally, but i HATE the way it is laid out. it’s so cramped on top of one another. that stupid side bar is unsightly and doesnt have enough space to show the things i care about. I mean, if this stuff is so important, why don’t they just put it in the main content area!!!

    Reply
    September 22, 2011 at 9:33 am
    • Zakary Frank
      Nod

      they added some cool features but, as a whole, made the interface less usable

      September 22, 2011 at 10:50 am
  3. Richard
    Nod

    I noticed something was up today but I couldn’t put my finger on it, I am mobile and it’s like where did my contacts go!

    Reply
    September 22, 2011 at 10:39 am
  4. Em
    Nod

    The space used for ticker was a space everyone ignored. It was used for some obscure ads. So why does the ticker bother you that much? I noticed on your page you have a column with floating little adds that move as you scroll the page. Isn’t that more annoying? If the answer is no, it is because you are used to it. I suggest you wait for two weeks and revisit this subject.

    Reply
    September 22, 2011 at 10:49 am
  5. Finch Morapedi
    Nod

    I wonder about ppc guys,how is this affecting them personally…js thinking

    Reply
    September 22, 2011 at 11:12 pm
  6. Pingback: What Exactly is Wrong With Facebook’s New Interface? | YaghiLabs

  7. BHox
    Nod

    Great article Frank- It really does seem like FB is just doing too much way too fast. Rather than calmly staying king of the social media world, they’re freaking out at the prospect of Google+ taking over, when in reality they don’t necessarily need to compete. Many people use multiple social media platforms because they each do different things. How many people have a Twitter account AND a Facebook page? TONS! Just because Google+ went public and will likely get tons of people to sign up doesn’t mean they will all abandon their Facebook accounts. That’s the interesting thing about our world becoming more immediate and electronic: traditional brand loyalty is starting to disappear. It used to be that if you were a Chevy guy, you were a Chevy guy and any other car was a lesser heap of crappy scrap metal. This isn’t so much the case these days. Avid Twitter users don’t look down their nose at Facebook, and frequent Facebookers don’t hate on the idea of Google+. Facebook’s latest updates are in my opinion, rash, unnecessary, and really pretty ridiculous. Clearly Mr. Zuckerberg is not familiar with the old phrase “if it ain’t broke, don’t fix it.”

    Reply
    September 23, 2011 at 2:07 pm
    • Kris Haynes
      Nod

      As in all things in life, you get what you resist. You can identify what you are resisting because you fear it. FB fears people switching to Google and kicked in this law with their actions. Now they have created their worse fear.

      September 25, 2011 at 4:29 am
  8. Kris Haynes
    Nod

    Going to Goggle and taking as many of my friends as possible with me. Why? Because I DO NOT want everyone to know what I am doing at any given time. Already people had to create different FB accounts so they could separate co-workers from friends and family. Co-workers and your boss have no business being able to check up on the employee’s personal life by going on a social network. Mr Zuckerberg, you are going to realize people value their privacy and don’t care what kind of shoes others are wearing or food they are eating. The idiots that do can keep FB all for themselves and then you will reign as King of the Nerds as is ironically just.

    Reply
    September 25, 2011 at 4:27 am

About Zakary Frank

Zakary Frank is a writer and an intern at YaghiLabs but prefers to be thought of as a Superhero Sidekick.
View all posts by Zakary Frank →
This entry was posted in News, Social Media and tagged Auto, damn, Draft, Feed, friends photos, idea, interaction, life friends, Open, outdated model, personal news, platform, poster boys, scroll, social experience, Top. Bookmark the permalink.
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