16 thoughts on “The Unusual Tale of Mr. Angry UN-Subscriber”

  1. Right on Jim!
    I had a couple of these mails just yesterday and they do fire you up. They seemed to forget that it was they who actually signed into the list in the first place.
    Great post and good perspective:)

  2. TOTALLY relate to this post and feel exactly the same when I get those messages too (even worse when you are just starting out!) Like you say, I think we just have to recognise that the people who only ever want something "for free" and unsubscribe the minute you make an offer to them are actually not really the type of people you want on your list anyway – they will just drain you and give nothing in return – they don't understand "value".

    People like this who "self-filter" themselves off my list is fine by me (I just need to build my list more quickly to take the sting away!)

    Anyway you certainly won't get an "unsubscribe" from me,! …… Nicky

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  3. Great Rant Jim, how about the douche bags that send spam about the best internet marketing system ever and at the bottom tell you to reply to their email with unsubscribe in the subject line (you know, those buggers that harvested your email somewhere off the net)…not sure which is more annoying and if there is any connection between the two…

    As for an example of learning through experiencing something, I find your emails and blog posts a perfect example of copywriting that 'works'. I'm always entertained by your emails and blog posts, in fact I would say that of all the marketers I subscribe to I enjoy yours the most. It's actually a great learning experience just to see how 'well done' email marketing works.

    Cheers,

    Steve

  4. I know exactly what you mean, Jim. It's like they think they're too good to click the unsubscribe button.

    I am always entertained by your emails, Jim.

    @Steve I love those guys too. I often wonder what they are thinking.

    Is it they think you will be too lazy to unsubscribe or are they trying to get confirmation that someone has the email address.

  5. Hi Jim

    Nice way to stick it to em.

    Being in business means making money. If your not making money, your not in business.

    The 'douchebags' who UN-subscribe because you are marketing your business are obviously in business to make no money – How dumb is that.

    Anyway. I am ready to get into PPC. I did my research on who were the best leaders in the PPC field, your name came up everywhere.

    So I have checked out your blog. (I already had PPC Domination a while ago) and I am ready to learn from the master.

    I am sure I will pick up some free golden nuggets of info which you have sprinkled throughout your blog but I am also prepared to pay for products which you have created or suggest will help me with PPC.

    WHY? – cos your the man.

    You can help me make money for my business, so why wouldn't I want to take your advice?

    A real businessman

    Dwayne

  6. Jim –

    I'm a marketer, too. I gotta say you're a little over-sensitive about this.

    If the entire email was the 2 sentences you posted – so what! Why get your knickers in a twist? Do you expect to dazzle and win over everyone you reach? People seek refunds and unsubscribe all day, and for many different reasons. Why take it personally? Keep doing what you know is right and all will be well.

    I do enjoy your stuff. Keep being real and don't try and please everyone (keeps the acid in the stomach).

  7. Jim, Good post.I hear you loud and clear.

    I know this is a slightly different subject but what about the marketers who make it so difficult to get off of their $39.97 a month continuity plan?

    (I won't name names here but they are some of biggest big dawgs in the industry who are guilty of this) With totally clueless tech support. Who make it so you actually have to cancel your credit card to get off their plan.

    Believe me I am not the only person who has had this problem.

    I watched as one of these gurus was cornered by a very upset person with the exact problem I am talking about at a major seminar.

    In a very loud voice the person told of this identical problem.

    I don't think I have seen quicker use of a cell phone by the guru to get the person off his continuity plan.

    Don't mean to get side tracked but, when a person honestly wants to get off such a plan and the marketer just makes promises it has been taken care of. Then your next month's statement arrives and there is the charge but, you have already been shut out of your back office.

    When marketers acted like having a continuity plan was some really neat invention, I just looked on it as another form of an MLM autoship. Too bad it's not quite as easy sometimes to get off of it.

    Thanks for the great post, I always like your rants, now I just gave you mine.

    Denis

  8. Jim, this is BY FAR the BEST Blog Post I have EVER Read on this Subject! And so timely, as I experienced something similar just a few days ago.. Ironically enough. the 'douchebags' are usually people who they themselves offer no value whatsoever. but are 'Lawnchair' Quarterbacks who love to criticize. because it makes them feel better somehow about themselves. Anyway. AWESOME Post and I Appreciate all your Emails and Insight!!!

  9. Jim, I love hearing from you, highly value your opinion, and will always be on your list because you do provide so much value. Even with the F-bomb thrown in. :)

    Your emails have taken on the same quality as Mike Dillard's. When you actually do promote something (rarely, it seems to me) I KNOW it will be good.

    On another note, it's REALLY good to hear other stories of "unsubs" and that it bothers you too. :) Sometimes I feel like a wimp that I even think twice about it, but I do hesitate with the next email! How dumb is that?!? Especially if people on my list feel the way I do about you and genuinely look forward to your emails.

    Mark Hoverson said that if you aren't getting hate mail and unsubscribes, you aren't putting out enough content.

    I definitely need to pick up the pace and get more hate mail coming in!

    Thank you for sharing this!!!

    Kari Baxter

  10. Hey, Jim—THANX, you are clarifying the present emotional bull. this appears to be a time for the frustrated to use their frustration to motivate themselves to default. be careful. Because, my friend you
    are most assuredly on the threshold of greatness. Why? because you are seeding this next generation of super-net-marketers, and
    I'm one of them !
    Lifully, Peter

  11. @Dwayne, Glad to see you over here, brother! Jim's the man, I'm over here for the nuggets of wisdom, as well…

    Seriously, Jim — your emails and blog posts are some of the best…

    Certainly this helps you as much as knowing what “quality score” and the like means.

    This line right here cracks me up, “Luckily, i’ve been blessed with the longest fuse god ever gave man.”

    Funny stuff — have a great day!
    — Derek

  12. Great post Jim. I couldn't agree with you more. Sometimes I get a subscriber who replies to my email and says "Stop spamming me!" Even though the email that I sent him had a lot of helpful information about building an online business. I am proud to say that I haven't cursed out anyone yet (Doesn't mean I never will lol) Getting into a war of words will not solve anything I guess. Just let go and move on. That is what we should always do. Solid information Jim.

    All the best,

    Steven Saliba

    New York

  13. Hi Jim,

    I love your writing style and the topic. I have gotten emails like this, more than I care to think about.

    Lead by example, that’s powerful!

    Thanks,
    Alan

  14. Jim, I love hearing from you, highly value your opinion, and will always be on your list because you do provide so much value. Even with the F-bomb thrown in. :)

    Your emails have taken on the same quality as Mike Dillard's. When you actually do promote something (rarely, it seems to me) I KNOW it will be good.

    On another note, it's REALLY good to hear other stories of "unsubs" and that it bothers you too. :) Sometimes I feel like a wimp that I even think twice about it, but I do hesitate with the next email! How dumb is that?!? Especially if people on my list feel the way I do about you and genuinely look forward to your emails.

    Mark Hoverson said that if you aren't getting hate mail and unsubscribes, you aren't putting out enough content.

    I definitely need to pick up the pace and get more hate mail coming in!

    Thank you for sharing this!!!
    Kari Baxter

  15. Is good that you seem willing to be a mentor and because of the avid response you likely get, you can see how rare the offer is made. These are tough times and people (me) want to feel empowered at seeing efforts to do for themselves generating profits.

    Don't presently HAVE $500 for your "let me look over your Adwords account and settings" offer, let alone $2000 for the full service, so I'll have to wait. Am a relative newbie; the site belongs to me in that I bought the domain and hosting, but someone else (who I am an affiliate to) created the page & uploaded everything.

    I cannot read a bunch of books and suddenly know how to do something, so "guru-courses", even if I could afford them, would be a total waste. I need to actually watch the process step by step, to see all of the crucial "little hidden steps" that somehow get omitted in videos or written instruction. Like the settings for Adwords. I have no idea what is what. In some cases it seems Google chooses features for you (that you have no idea exist) which ultimately will cost you $$ with no results to speak of.

  16. Absolutely brilliant article wrote something similar on my blog recently. I 100% resonate with this, I call these peeps “window shoppers” :-)

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